News

A New Treasure from the Workshop: Introducing The North Pole Heirloom Letter

We believe this is more than just a letter. It's a core memory. It's a piece of irrefutable proof, held in their own two hands, that they are seen, they are known, and they are loved by all of us h...

Complimentary Delivery

We are delighted to offer complimentary shipping on all physical orders within the United States, straight from our workshop to your home.

(For now, our elves are only able to ship magic within the US.)

Truly One-of-a-Kind

We use no templates. Every letter, video, and call is crafted from scratch, based on your story, to create a magical, 1-of-1 keepsake.

Arrives Perfectly

Every physical heirloom is shipped in a protective, unbranded rigid mailer to ensure the magic (and the wax seal!) arrives at your home in perfect condition.

Personal "Elf" Support

Have a question? You're not contacting a call center. You'll be chatting directly with our 'Head Elf,' who is dedicated to making your experience perfect.

Secure & Private

Your trust is our top priority. Our checkout is 100% secure, and we promise to never sell your family's data. We only use it (and our trusted partners, like Canva) for the sole purpose of creating your magical order.