The Parent's North Pole Guide

Crafting an Everlasting Memory: Your Guide to a Magical Santa Call

A guide from the North Pole Workshop on how to use personalization and simple preparation to transform your Santa Call into an authentic, heirloom Christmas memory.

Christmas Magic

10 Heartwarming Christmas Traditions to Start With Your Family This Year

As a grandfather to seven, I've learned that the real magic of Christmas isn't in the biggest, brightest presents. It's in the small, quiet moments you share. It's in the smells, the sounds, and th...

Christmas Magic

10 Magical "Non-Toy" Gift Ideas Santa Loves to See on a Wish List

Remember, the most wonderful gifts are rarely the ones that require batteries. They are the ones that fill our hearts and create the stories we’ll tell for years to come.

Christmas Magic

The Big Question: A Parent's Guide to Answering "Is Santa Claus Real?"

For many parents, few questions fill us with as much dread and tenderness as, "Mommy, Daddy... is Santa real?"

Complimentary Delivery

We are delighted to offer complimentary shipping on all physical orders within the United States, straight from our workshop to your home.

(For now, our elves are only able to ship magic within the US.)

Truly One-of-a-Kind

We use no templates. Every letter, video, and call is crafted from scratch, based on your story, to create a magical, 1-of-1 keepsake.

Arrives Perfectly

Every physical heirloom is shipped in a protective, unbranded rigid mailer to ensure the magic (and the wax seal!) arrives at your home in perfect condition.

Personal "Elf" Support

Have a question? You're not contacting a call center. You'll be chatting directly with our 'Head Elf,' who is dedicated to making your experience perfect.

Secure & Private

Your trust is our top priority. Our checkout is 100% secure, and we promise to never sell your family's data. We only use it (and our trusted partners, like Canva) for the sole purpose of creating your magical order.