News

The North Pole Hotline is Officially Open!

Ho ho ho! The workshop is bustling, the reindeer are training, and the elves are painting the final touches on the toy trains. It is my favorite time of year. But amidst all the hustle and bustle, ...

Complimentary Delivery

We are delighted to offer complimentary shipping on all physical orders within the United States and Canada, straight from our workshop to your home.

(For now, our elves are only able to ship magic within the US and Canada)

Truly One-of-a-Kind

We use no templates. Every letter, video, and call is crafted from scratch, based on your story, to create a magical, 1-of-1 keepsake.

Arrives Perfectly

Every physical heirloom is shipped in a protective, unbranded rigid mailer to ensure the magic (and the wax seal!) arrives at your home in perfect condition.

Personal "Elf" Support

Have a question? You're not contacting a call center. You'll be chatting directly with our 'Head Elf,' who is dedicated to making your experience perfect.

Secure & Private

Your trust is our top priority. Our checkout is 100% secure, and we promise to never sell your family's data. We only use it (and our trusted partners, like Canva) for the sole purpose of creating your magical order.